Accessibility statement for glrfca.org
This accessibility statement applies to glrfca.org.
This website is run by RFCA for Greater London. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- listen to most of the website using a screen reader
We also aim to make the website text as simple as possible to understand.
If you have a disability, AbilityNet has advice on making your device easier to use.
How accessible is this website?
We know some parts of this website are not fully accessible:
- Some PDF and Word documents are not fully accessible
- Some of our videos do not include transcripts or audio descriptions
Feedback and contact information
If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille, please email [email protected].
We will consider your request and get back to you within 10 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
RFCA for Greater London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
PDFs and non-HTML documents
Some documents are not accessible in a number of ways including missing text alternatives and missing document structure. This fails WCAG 2.2 success criterion 1.1.1 Non-text Content and 1.3.1 Info and Relationships.
We will be reviewing PDF and non-HTML documents that are essential to users of our website. Where possible we are replacing any new PDFs or Word documents with HTML pages or an accessible PDF.
If you require a PDF document in an accessible format such as large print, easy read, audio recording or braille, please email [email protected].
Videos
Some videos are not accessible in a number of ways including missing audio description and text alternatives. This means users with visual impairments may not be able to see the content. This fails WCAG 1.2.1 Audio-only and Video-only (Prerecorded), 1.2.3 Audio Description or Media Alternative (Prerecorded) and 1.2.5 Audio Description (Prerecorded).
When we publish new content we’ll aim to make sure our use of videos meets accessibility standards.
Content that’s not within the scope of the accessibility regulations
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
PDF and Word documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Preparation of this accessibility statement
This statement was prepared on 21 March 2023. It was last reviewed on 9 January 2024.
This website was last tested against WCAG 2.2 on 21st December 2023. The test was carried out by Mixd, who carried out testing on all the key pages and the main page types as a representative sample of all content.